Customers with An Existing ID.me Verified USPTO Dashboard

If a customer already has an ID.me Verified USPTO Dashboard, they will be required to update the primary email address of that dashboard with the “Guardedinbox” email address provided by us.

A screen detailing step by step guide on how to change the primary email address in an ID.me Verified USPTO Dashboard will be displayed.

You can also view this screen from your CRM, and guide the customer step by step.

They can follow the steps and complete the Process with ease.