The Training tab in your CRM system offers essential resources to help you enhance your skills and knowledge. Each training includes the following parts:
- Video
- Document
- Assessment
The training includes four main sections:
- CRM Training: Covering CRM functionalities and processes.
- Brand Training: focused on our brand, services, pricing, and payment methods.
- Customer Queries Training: Focused on handling customer queries and canned answers.
- Sequence Training: Focused on the customer journey from sign-up to service package fee.